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Simply Paying Attention Allows Us To Build An Emotional Connection. Lacking Attention, Empathy Hasn't A Chance.

Great Leaders, The Research Shows, Are Made As They Gradually Acquire, In The Course Of Their Lives And Careers, The Competencies That Make Them So Effective. The Competencies Can Be Learned By Any Leader, At Any Point.

People Learn What They Want To Learn. If Learning Is Forced On Us, Even If We Master It Temporarily, It Is Soon Forgotten.

The Basic Premise That Children Must Learn About Emotions Is That All Feelings Are Okay To Have; However, Only Some Reactions Are Okay.

School Success Is Not Predicted By A Child's Fund Of Facts Or A Precocious Ability To Read As Much As By Emotional And Social Measures; Being Self-assured And Interested: Knowing What Kind Of Behavior Is Expected And How To Rein In The Impulse To Misbehave; Being Able To Wait, To Follow Directions, And To Turn To Teachers For Help; And Expressing Needs While Getting Along With Other Children.