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Although Traditional Incentives Such As Bonuses Or Recognition Can Prod People To Better Performance, No External Motivators Can Get People To Perform At Their Absolute Best. . . .wherever People Gravitate Within Their Work Roles, Indicates Where Their Real Pleasure Lies—and That Pleasure Is Itself Motivating.

Research Shows That For Jobs Of All Kinds, Emotional Intelligence Is Twice As Important An Ingredient Of Outstanding Performance As Cognitive Ability And Technical Skill Combined.

What Seems To Set Apart Those At The Very Top Of Competitive Pursuits From Others Of Roughly Equal Ability Is The Degree To Which, Beginning Early In Life, They Can Pursue An Arduous Practice Routine For Years And Years.

We Learn Best With Focused Attention. As We Focus On What We're Learning, The Brain Maps That Information On What We Already Know Making New Neural Connections

A Prerequisite To Empathy Is Simply Paying Attention To The Person In Pain.