When We Intentionally Seek Out The Difficult

Optimism Is The Most Important Human Trait, Because It Allows Us To Evolve Our Ideas, To Improve Our Situation, And To Hope For A Better Tomorrow.

Bullhorns Are Overrated: Having Ten Times As Many Twitter Followers Generates Approximately Zero Times As Much Value.

The Only Purpose Of Customer Service Is To Change Feelings.

You Don't Have Enough Time To Be Both Unhappy & Mediocre. It's Not Just Pointless; It's Painful.

My Blogging Life Is Basically Goalless. I Like The Zen Nature Of That, And Paradoxically, It Improves Results.