Web 1.0 Was Making The Internet For

People Forget Already How Much Utility They Get Out Of The Internet - How Much Utility They Get Out Of E-mail, How Much Utility They Get Out Of Even Simple Things Like Brochureware Online.

If You Never Want To Be Criticized, For Goodness Sake Don't Do Anything New.

We Innovate By Starting With The Customer And Working Backwards. That Becomes The Touchstone For How We Invent.

People Don't Want Gadgets, They Want Services.

I'm Not Prepared To Make Any Multi-decade Commitments.