We Want Best Efforts Guided By Theory.

Knowledge Is Theory. We Should Be Thankful If Action Of Management Is Based On Theory. Knowledge Has Temporal Spread. Information Is Not Knowledge. The World Is Drowning In Information But Is Slow In Acquisition Of Knowledge. There Is No Substitute For Knowledge.

Any Two People Have Different Ideas Of What Is Important.

...the Most Important Things We Need To Manage Can't Be Measured.

Improve Quality, You Automatically Improve Productivity.

Failure Of Management To Plan For The Future And To Foresee Problems Has Brought About Waste Of Manpower, Of Materials, Of The Machine-time, Of All Which Raise The Manufacturer's Cost And Price That The Purchaser Must Pay