Top-down Authority Structures Turn Employees Into Bootlickers,

It's Important To Remember That Innovators In Business Don't Always Get A Platform.

From Gandhi To Mandela, From The American Patriot To The Polish Shipbuilders, The Makers Of Revolutions Have Not Come From The Top.

Resilience Is Based On The Ability To Embrace The Extremes -- While No Becoming An Extremist. ... **most Companies Don't Do Paradox Very Well.** (emphasis By Author) [2002] P.25f

For The First Time In History We Can Work Backward From Our Imagination Rather Than Forward From Our Past.

Truth Be Told, There Are Lots Of Companies That Provide Exemplary Phone Support. Directv, Virgin America And Apple Are A Few That Regularly Exceed My Expectations.