There Is Very Little Evidence That We

People Need To Know What Their Jobs Are.

The Customer Is The Most Important Part Of The Production Line.

To Successfully Respond To The Myriad Of Changes That Shake The World, Transformation Into A New Style Of Management Is Required. The Route To Take Is What I Call Profound Knowledge, Knowledge For Leadership Of Transformation.

Any Two People Have Different Ideas Of What Is Important.

Cease Dependence On Inspection To Achieve Quality. Eliminate The Need For Inspection On A Mass Basis By Building Quality Into The Product In The First Place.