The Only Mistakes You Can Learn From

Level 5 Leaders Are Fanatically Driven, Infected With An Incurable Need To Produce Sustained Results. They Are Resolved To Do Whatever It Takes To Make The Company Great, No Matter How Big Or Hard The Decisions.

Level 5 Leaders Are Differentiated From Other Levels Of Leaders In That They Have A Wonderful Blend Of Personal Humility Combined With Extraordinary Professional Will. Understand That They Are Very Ambitious; But Their Ambition, First And Foremost, Is For The Company's Success. They Realize That The Most Important Step They Must Make To Become A Level 5 Leader Is To Subjugate Their Ego To The Company's Performance. When Asked For Interviews, These Leaders Will Agree Only If It's About The Company And Not About Them.

If We Only Have Great Companies, We Will Merely Have A Prosperous Society, Not A Great One. Economic Growth And Power Are The Means, Not The Definition, Of A Great Nation.

I See The Baldrige Process As A Powerful Set Of Mechanisms For Disciplined People Engaged In Disciplined Thought And Taking Disciplined Action To Create Great Organizations That Produce Exceptional Results.

That Good Is The Enemy Of Great Is Not Just A Business Problem. It Is A Human Problem.