The Monomaniac Is Unlikely To Succeed. Most

If A Manager Spends More Than 10 Percent Of His Time On "human Relations" The Group Is Probably Too Large.

No Institution Can Possibly Survive If It Needs Geniuses Or Supermen To Manage It. It Must Be Organized In Such A Way As To Be Able To Get Along Under A Leadership Composed Of Average Human Beings.

Large Organizations Cannot Be Versatile. A Large Organization Is Effective Through Its Mass Rather Than Through Its Agility. Fleas Can Jump Many Times Their Own Height, But Not An Elephant.

The Single Most Important Thing To Remember About Any Enterprise Is That Results Exist Only On The Outside.the Result Of A Business Is A Satisfied Customer. The Result Of A Hospital Is A Satisfied Patient. The Result Of A School Is A Student Who Has Learned Something And Puts It To Work Ten Years Later. Inside An Enterprise There Are Only Costs.

Successful Leaders Don't Start Out Asking, 'what Do I Want To Do?' They Ask, 'what Needs To Be Done?' Then They Ask, 'of Those Things That Would Make A Difference, Which Are Right For Me?'