The Day I Was Announced As Ceo,

Work/life Benefits Allow Companies Meaningful Ways For Responding To Their Employees' Needs; They Can Be A Powerful Tool For Transforming A Workforce And Driving A Business' Success.

Get Face Time With The Customers.

I Got A Journalism Degree. I Started Doing Journalism - I Interned At 'cosmopolitan' Magazine In The 1970s, Which Probably Wasn't The Best Place For Me, And I Spent Six Or Nine Months Freelancing. Anyway, I Wasn't That Good At It.

The Hardware Business Is All About Per-unit Manufacturing Cost And Functionality. The Services Business Is Less Asset-intensive And More Dependent On People.

You Should Be Accumulating Really Great Relationships Throughout Your Career.