Take What You Do Seriously, But Yourself

We Are Not Just Our Behavior. We Are The Person Managing Our Behavior.

Real Communication Happens When People Feel Safe.

Connect The Dots Between Individual Roles And The Goals Of The Organization. When People See That Connection, They Get A Lot Of Energy Out Of Work. They Feel The Importance, Dignity, And Meaning In Their Job.

Catching People Doing Things Right Is A Powerful Management Concept.

People Who Feel Good About Themselves Produce Good Results.