Success Requires A Persistent Misreading Of The

Hire Attitude Train Skills.

Print-based Libraries Developed In An Age Of Scarce Printed Resources.

The Widespread Availability Of Information Is The Only Basis For Effective Day-to-day Problem Solving, Which Abets Continuous Improvement Programs.

I Am My Clients. I Am Defined By Who I Do Business With.

The Dumbest Mistake Is Viewing Design As Something You Do At The End Of The Process To 'tidy Up' The Mess, As Opposed To Understanding It's A 'day One' Issue And Part Of Everything.