Success Is Best When It Is Shared.

More Than Anything Else, Technology Will Pave The Way For Innovative Change At Starbucks. The Bulk Of Starbucks' Innovation Over The Next Several Years Will Be Technology-focused.

Starbucks Is In My Blood. It Is Such A Part Of Me That Letting It Unravel Simply Was Not An Option.

Managing And Navigating Through A Financial Crisis Is No Fun At All.

Any Business Today That Embraces The Status Quo As An Operating Principle Is Going To Be On A Death March.

Every Step Of The Way, I Made A Point To Underpromise And Overdeliver. In The Long Run, That's The Only Way To Ensure Security In Any Job.