Strategy Is, Above All Else, The Search

Building Human-centered Organizations Doesn't Imply A Return To The Paternalistic, Corporate Welfare Practices Of The 19th Century. Most Of Us Don't Want To Be Nannied.

If Customer Ignorance Is A Profit Centre For You, You're In Trouble.

The Goal Is Not To Speculate On What Might Happen, But To Imagine What You Can Make Happen.

Discovery Is The Journey; Insight Is The Destination.

All Too Often, Legacy Management Practices Reflexively Perpetuate The Past - By Over-weighting The Views Of Long-tenured Executives, By Valuing Conformance More Highly Than Creativity And By Turning Tired Industry Nostrums Into Sacred Truths.