Reward Excellent Failures. Punish Mediocre Successes.

Design Is So Critical It Should Be On The Agenda Of Every Meeting In Every Single Department.

We All Know Of The Dangers And Inequities Of The Traditional Digital Divide: People Who Have Good Access Tocomputer Networks Have A Distinct Advantage - In Terms Of Both Life Opportunities And Quality Of Life, I Wouldargue - Over The Vast Majority Of The World's Population That Does Not Yet Have Good Access To Computernetworks. The "other" Digital Divide Points To An Increasingly Unstable Situation That Has Developed Inlibrarianship As Digital Libraries Have Evolved And Matured.

Think About The Market, Think About The Design, And Think About Who Is Going To Design For That Market. Hit The Mark.

Organize As Much As Possible Around Teams, To Achieve Enhanced Focus, Task Orientation, Innovativeness, And Individual Commitment.

A Vibrant, Rich, Growing Corpus Of Public-domain Books Is A Vital Public Good - Similar To Parks, The Infrastructure Of Basic Services, And Other Hallmarks Of Any Advanced Society.