Bold Botches Are To Be Cherished.

Treat The Customer As An Appreciating Asset.

Many Flagship State Universities Have Wonderful Digital Libraries That Are Accessed By People Around The World. In Future, If Not Current, Budget Crises, Trustees, Board Members, And Administrators May Wonder Why These State Institutions - With An Articulated Primary Clientele Of Students, Faculty, And Staff Members And A Secondary Clientele Of All Citizens Of The State - Should Be Spending Resources On A Digital Library That Is Used By Many People Beyond The Primary And Secondary Service Populations.

Quality Involves Living The Message Of The Possibility Of Perfection And Infinite Improvement, Living It Day In And Day Out, Decade By Decade.

Unless You Walk Out Into The Unknown, The Odds Of Making A Profound Difference In Your Life Are Pretty Low.

Musing On The Phrase 'waste Of Time.' So Much More Complex Than It Appears. Many 'wastes Of Time' Small Talk, Daydreaming Are Imperatives.