One Percent Improvement In 1,000 Things Is

Almost All Quality Improvement Comes Via Simplification Of Design, Manufacturing... Layout, Processes, And Procedures.

Anybody Who Is An Entrepreneur Is A Person Who Essentially Has Impaired Judgment. The Odds Of Success Are Zilch. This Valley Is Loaded To The Gills With A Whole Lot Of Totally Insane People Who Honest To God Believe That They Can Be The Next Bill Gates Or The Next Scott Mcnealy. And That Is Genuinely Stupid.

Good Managers Have A Bias For Action.

The Principal Reason, Invariably, Most "successful" Giant Companies Rather Quickly Become Also-rans, Or Just Amorphous Blobs On The Competitive Landscape, Is Their Failure To Re-tool In Anything Like A Fundamental Way. In Fact, The Worse Things Get, Typically, The More They Dig In Their Heels And Defend Yesterday's Turf.

'in Search Of Excellence' - Even The Title - Is A Reminder That Business Isn't Dry, Dreary, Boring, Or By The Numbers. Life At Work Can Be Cool - And Work That's Cool Isn't Confined To Tiger Woods, Yo-yo Ma, Or Tom Hanks. It's Available To All Of Us And Any Of Us.