Never Underestimate The Magnitude Of The Power

This Is True Even In Organizations That Are Very Focused On Analysis And Quantitative Measurement, Even Among People Who Think Of Themselves As Smart In An Mba Sense. In Highly Successful Change Efforts, People Find Ways To Help Others See The Problems Or Solutions In Ways That Influence Emotions, Not Just Thought.

Overcoming Complacency Is Crucial At The Start Of Any Change Process, And It Often Requires A Little Bit Of Surprise, Something That Grabs Attention At More Than An Intellectual Level. You Need To Surprise People With Something That Disturbs Their View That Everything Is Perfect.

Effective Leaders Help Others To Understand The Necessity Of Change And To Accept A Common Vision Of The Desired Outcome.

Outsiders Have The Intuitive Ability To Continually View Problems In Fresh Ways And To Identify Ineffective Practices And Traditions.

The Rate Of Change Is Not Going To Slow Down Anytime Soon. If Anything, Competition In Most Industries Will Probably Speed Up Even More In The Next Few Decades.