Minds Are Like Parachutes-not Much Good Unless

You Don't Need A Big Close, As Many Sales Reps Believe. You Risk Losing Your Customer When You Save All The Good Stuff For The End. Keep The Customer Actively Involved Throughout Your Presentation, And Watch Your Results Improve.

America Is Ripe For A Service Revolution.

You Can't Learn Anything If You Are Doing All The Talking. Sales People Should Always Be Developing Their Earq, Not Their Iq. The Only Way To Create A Successful Sale Is To Understand That Knowledge From Listening Does Not Become Power Until It Is Used. And Ideas Without Action Are Worthless.

The Sooner You Accept The Fact That You Will Have Both Successes And Failures, The Easier It Will Be To Get Your Business And Personal Life Headed In The Right Direction.

There's A Place In The World For Any Business That Takes Care Of Its Customers-after The Sale.