Look Upon Every Obstacle As Part Payment

Important Decisions Are Risky. They Should Be Controversial. Acclamation Means That Nobody Has Done The Homework.

The Only Real Difference Between One Organization And Another Is The Performance Of Its People.

Keep The Boss Aware. Bosses, After All, Are Held Responsible By Their Own Bosses For The Performance Of Their Subordinates. They Must Be Able To Say: "i Know What Anne [or John] Is Trying To Do."

Economists Talk About Profit Motive, But Nothing Motivates Modern Man More Than A Chance To Avoid Taxes!

The Most Important, And Indeed The Truly Unique, Contribution Of Management In The 20th Century Was The Fifty-fold Increase In The Productivity Of The Manual Worker In Manufacturing. The Most Important Contribution Management Needs To Make In The 21st Century Is Similarly To Increase The Productivity Of Knowledge Work And The Knowledge Worker.