In A Very Real Sense We Have

Leaders With Empathy Do More Than Sympathize With People Around Them: They Use Their Knowledge To Improve Their Companies In Subtle, But Important Ways.

Societies Can Be Sunk By The Weight Of Buried Ugliness.

Directing Attention Toward Where It Needs To Go Is A Primal Task Of Leadership.

People Who Are Optimistic See A Failure As Due To Something That Can Be Changed So That They Can Succeed Next Time Around, While Pessimists Take The Blame For The Failure, Ascribing It To Some Characteristic They Are Helpless To Change.

Once Shoppers Become Empowered, We Will Facilitate Industries Thinking In Completely New Terms; For Example, Making Products That Are Totally Biodegradable.