If You're The Leader, You've Got To

Don't Over-react To The Trouble Makers.

What Makes A Good Follower? The Single Most Important Characteristic May Well Be A Willingness To Tell The Truth. In A World Of Growing Complexity Leaders Are Increasingly Dependent On Their Subordinates For Good Information, Whether The Leaders Want To Hear It Or Not. Followers Who Tell The Truth And Leaders Who Listen To It Are An Unbeatable Combination.

Emotional Intelligence, More Than Any Other Factor, More Than I.q. Or Expertise, Accounts For 85% To 90% Of Success At Work... I.q. Is A Threshold Competence. You Need It, But It Doesn't Make You A Star. Emotional Intelligence Can.

Great Groups Need To Know That The Person At The Top Will Fight Like A Tiger For Them.

Great Groups Deliver Great Results. And For Everyone Involved In A Great Group, Great Work Is Its Own Reward.