The Manager Has A Short-range View; The

Understand Stakeholder Symmetry: Find The Appropriate Balance Of Competing Claims By Various Groups Of Stakeholders.

That's Important To Remember: It's Not Just A Collection Of Great Individuals But A Group Of People Who Enjoy Playing In The Sandbox, Thoroughly Enjoying Collaborative Problem Solving.

Excellence Is A Better Teacher Than Mediocrity. The Lessons Of The Ordinary Are Everywhere. Truly Profound And Original Insights Are To Be Found Only In Studying The Exemplary.

Understand The "gretzky Factor": Cultivate An Instinct, A "touch", Call It What You Will, That Enables You To Know Both Where The "puck" Is Now And Where It Will Be Soon.

The Opposite Of Hope Is Despair, And When We Despair, It Is Because We Feel There Are No Choices.