Ibm Needed - An Enormous Sense Of

No Institution Will Go Through Fundamental Change Unless It Believes It Is In Deep Trouble And Needs To Do Something Different To Survive.

What We Believe Is Going To Be Very Important Is The Delivery Of Traditional Software And Services And Hardware Over The Net. That's A Form Of Electronic Marketplace.

The Fundamental Issue Is: In The World Of The Internet, Is There A Place For A Packager Of Services? Does The Customer Want To Go Surf The Net And Go To Every One Of 50,000 Web Sites? Or Will People Pay A Reasonable Amount For Somebody To Go Out And Preselect And Package What They Want? My Guess Is They Will Both Coexist.

I Don't Want To Use The Word Reorganization. Reorganization To Me Is Shuffling Boxes, Moving Boxes Around. Transformation Means That You're Really Fundamentally Changing The Way The Organization Thinks, The Way It Responds, The Way It Leads. It's A Lot More Than Just Playing With Boxes.

The Thing I Have Learned At Ibm Is That Culture Is Everything.