I Look For The Hotels That Have

If Someone's Performance Is Down We Do Not Say, 'hey Pick Up Your Things Here.' We Do Not Yell And Scream At Them, We Say, 'are You Okay?' The Idea Of Putting Our Financials Goal Aside For One Minute To Express Empathy For The Human Being For That Work And Saying, 'are You Okay?' That Is Part Of The Sacrifice.

Panic Causes Tunnel Vision. Calm Acceptance Of Danger Allows Us To More Easily Assess The Situation And See The Options.

When Someone Asks For Your Time, And You Put Your Phone Away To Talk To Them... That's Leadership.

The Reality Is That Fulfillment, Success And All Of These Good Things Comes From Trying To Help Those That We Care About To Achieve Those Things. How Can I Help Somebody I Care About Find The Job They Love? How Can I Help Somebody I Care About Find Happiness In Their Work? And When We Commit To Service It Actually Biologically And Anthropologically Is More Likely To Lead To Our Own Success And Our Own Happiness.

The Leader's Job Is To Lead And Protect. Not Have All The Answers, Not Know Everything To Do, Not To Micromanage And Tell People What To Do Or How To Do It. A Leader's Job Is To Lead And Protect. That's Their Job, And It's The People Within The Organization - Their Job Is To Get The Work Done.