Go To Bed Early And Wake Up

If You're Competitor-focused, You Have To Wait Until There Is A Competitor Doing Something. Being Customer-focused Allows You To Be More Pioneering.

You Know, If You Make A Customer Unhappy They Won't Tell Five Friends, They'll Tell 5,000 Friends. So, We Are At A Point Now Where We Have All Of The Things We Need To Build An Important And Lasting Company, And If We Don't, It Will Be Shame On Us.

My View Is There's No Bad Time To Innovate.

You Don't Choose Your Passions; Your Passions Choose You.

I'm Not Prepared To Make Any Multi-decade Commitments.