Frustration Is A Function Of Our Expectations.

Synergy Is What Happens When One Plus One Equals Ten Or A Hundred Or Even A Thousand! It's The Profound Result When Two Or More Respectful Human Beings Determine To Go Beyond Their Preconceived Ideas To Meet A Great Challenge.

Employees Are Given The Chance To Help Shape Their Company By Participating In A Company-wide Communications Program Making Suggestions On Waste Reduction, Environmental Improvement, Customer Satisfaction, Quality Improvement, And Safety Issues.

The Power To Distinguish Between Person And Performance And To Communicate Intrinsic Worth Flows Naturally Out Of Our Own Sense Of Intrinsic Worth.

Anytime We Think The Problem Is 'out There,' That Thought Is The Problem. We Empower What's Out There To Control Us. The Change Paradigm Is 'outside-in' - What's Out There Has To Change Before We Can Change. The Proactive Approach Is To Change From The 'inside-out': To Be Different, And By Being Different, To Effect Positive Change In What's Out There - I Can Be More Resourceful, I Can Be More Diligent, I Can Be More Creative, I Can Be More Cooperative.

Always Treat Your Employees Exactly As You Want Them To Treat Your Best Customers.