For The First Month, I Listened, And

Lou Gerstner Knows How To Do A Deal, And George Bush Sr., Less So.

When I Arrived At Ibm, There Were 'team' Signs All Around. I Asked, 'how Do People Get Paid?' They Told Me, 'we Pay People Based On Individual Performance.

Visit Usa.gov And You'll Find Thousands Of Directorates, Agencies, Boards, Offices, And Services Replete With Overlapping Responsibilities, Ancient Priorities, And Divided Accountability.

Never Confuse Activity With Results.

What I'm Trying To Do Is Deliver Results, Not Promises; Results, Not Vision; Results, Not Concepts. The World Is Cynical About Ibm's Promises.