Feel Free To Cover Amazon Any Way

The Best Customer Service Is If The Customer Doesn't Need To Call You, Doesn't Need To Talk To You. It Just Works.

I Knew That If I Failed I Wouldn't Regret That, But I Knew The One Thing I Might Regret Is Not Trying.

The Great Thing About Fact-based Decisions Is That They Overrule The Hierarchy.

We've Had Three Big Ideas At Amazon That We've Stuck With For 18 Years, And Thy're The Reason We're Successful: Put The Customer First. Invent. And Be Patient.

Web 1.0 Was Making The Internet For People, Web 2.0 Is Making The Internet Better For Companies.