I Think If People Read More, That

We Are Stubborn On Vision. We Are Flexible On Details.

One Of The Things It Was Obvious You Could Do With An Online Store Is Have A Much More Complete Selection.

The Thing About Inventing Is You Have To Be Both Stubborn And Flexible. The Hard Part Is Figuring Out When To Be Which.

It Is Very Difficult To Get People To Focus On The Most Important Things When You're In Boom Times.

We Innovate By Starting With The Customer And Working Backwards. That Becomes The Touchstone For How We Invent.