Feedback Is The Breakfast Of Champions.

The Most Important Habit Is Solitude, Quiet Time. People Who Enter Their Day By Taking 45 Minutes Or An Hour For Themselves - Meditation, Prayer, Inspirational Reading, Taking A Walk - Before They Go For It In The Real World Do Best.

Catching People Doing Things Right Is A Powerful Management Concept.

Life Is Special When You Reach Out Beyond Yourself To Be A True Servant Leader For Others.

Anything Worth Doing Does Not Have To Be Done Perfectly - At First.

No One Can Make You Serve Customers Well. That's Because Great Service Is A Choice.