Feedback Is The Breakfast Of Champions.

If You Want Your People To Be Responsible, Be Responsive To Their Needs.

We Are Not Just Our Behavior. We Are The Person Managing Our Behavior.

Congratulations Offer More Potential Than Cash. The Amount Of Available Cash Is Limited, But Managers Have An Unlimited Supply Of Congratulations. It's Important To Pay People Fairly, But Managers Also Should Heap On Congratulations And Feed People's Souls.

Honesty Is Telling The Truth To Ourselves And Others. Integrity Is Living That Truth.

Trying Is Just A Noisy Way Of Not Doing Something.