We Are Not Just Our Behavior. We

Leadership Is Anytime You Seek To Influence The Thinking, Behavior, Or Development Of Others.

Feedback Is The Breakfast Of Champions.

Effective Team Leaders Adjust Their Style To Provide What The Group Can't Provide For Itself.

Customer Service Should Not Be A Department, Customer Service Is Everyone's Job.

When You're Committed To Something, You Accept No Excuses, Only Results.