Everyone Has An Idea, But It's Really

Meet Customers Where They Are; Question How To Make The Tools Customers Use More Valuable.

Your Job As An Executive Is To Edit, Not Write. It's Ok To Write Once In A While But If You Do It Often There's A Fundamental Problem With The Team. Every Time You Do Something Ask If You're Writing Or Editing And Get In The Mode Of Editing.

Anything You're Interested In The World Whether It Be Charlie Rose Or Jetblue Or A Public Figure Or Your Local Coffee Shop, They're On Twitter And Broadcasting What Is Interesting To Them.

Twitter Was Around Communication And Visualizing What Was Happening In The World In Real-time. Square Was Allowing Everyone To Accept The Form Of Payment People Have In Their Pocket Today, Which Is A Credit Card.

Starting Anything Is A Roller Coaster With The Highest Highs And Lowest Lows.