People Are Entitled To Joy In Work.

There Is No Knowledge Without Theory.

Management Of Outcomes May Not Be Any More Than A Skill. It Does Not Require Knowledge.

Shrink, Shrink Variation, To Reduce The Loss.

To Successfully Respond To The Myriad Of Changes That Shake The World, Transformation Into A New Style Of Management Is Required. The Route To Take Is What I Call Profound Knowledge, Knowledge For Leadership Of Transformation.

We Cannot Rely On Mass Inspection To Improve Quality, Though There Are Times When 100 Percent Inspection Is Necessary. As Harold S. Dodge Said Many Years Ago, 'you Cannot Inspect Quality Into A Product.' The Quality Is There Or It Isn't By The Time It's Inspected.