Companies Need To Have A Lot More

We've All Got To Do Everything We Can To Avoid Conflicts.

And Ever Since Then [i] Have Set Up Businesses Basically Out Of Frustration. I Mean, I Set Up Virgin Atlantic With One Second-hand 747 Because I Hated The Experience Of Flying On Other People's Airlines. And I Thought, You Know, I Could Try To Create The Kind Of Airline That I'd Like To Fly On. And People Liked It.

Realize That The People Who Are Working With You, This Is Their Life. You Know, 80% Of Their Time Is Spent At Work. Make Sure That They're Proud Of What They're Doing, That They're Enjoying What They're Doing.

Most Skills Can Be Learned, But It Is Difficult To Train People On Their Personality.

I Felt Uneasy About Making The Rapid Decisions I Have Always Made, And Wondered Whether Every Decision Should Be Formally Ratified And Minuted At A Board Meeting.