Any Organisation Develops People; It Either Forms

Most Americans Do Not Know What Their Strengths Are. When You Ask Them, They Look At You With A Blank Stare, Or They Respond In Terms Of Subject Knowledge, Which Is The Wrong Answer.

Most Executives Have Learned That What One Postpones, One Actually Abandons ... Timing Is A Most Important Element In The Success Of Any Effort. To Do Five Years Later What Would Have Been Smart To Do Five Years Earlier, Is Almost A Sure Recipe For Frustration And Failure.

The Race For Quality Has No Finish Line - So Technically, It's More Like A Death March. Efficiency Is Doing Things Right; Effectiveness Is Doing The Right Things.

The Most Important Contribution Management Needs To Make In The 21st Century Is ... To Increase The Productivity Of Knowledge Work And The Knowledge Worker

Unless Commitment Is Made, There Are Only Promises And Hopes... But No Plans.