All Anyone Asks For Is A Chance

We Must Satisfy Our Customers.

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.

You Can Only Elevate Individual Performance By Elevating That Of The Entire System.

It Only Takes A Little Innovation.

...a Person And An Organization Must Have Goals, Take Actions To Achieve Those Goals, Gather Evidence Of Achievement, Study And Reflect On The Data And From That Take Actions Again. Thus, They Are In A Continuous Feedback Spiral Toward Continuous Improvement. This Is What 'kaizan' Means.