Accept Change As A Friend. And Don't

Statistically And Emotionally, I Believe That The Way I Can Be Of Help To Society Is By Doing What I Know And What I've Been Good At.

He Who Makes The Quickest, Coolest Prototypes Reigns!

Authors And Publishers Want Fair Compensation And A Means Of Protecting Content Through Digital Rights Management. Vendors And Technology Companies Want New Markets For E-book Reading Devices And Other Hardware. End-users Most Of All Want A Wide Range And Generous Amount Of High-quality Content For Free Or At Reasonable Costs. Like End-users, Libraries Want Quality, Quantity, Economy, And Variety As Well As Flexible Business Models.

Champions Are Pioneers, And Pioneers Get Shot At. The Companies That Get The Most From Champions, Therefore, Are Those That Have Rich Support Network So Their Pioneers Will Flourish. This Point Is So Important It's Hard To Overstress. No Support Systems, No Champions. No Champions, No Innovations.

Customers Perceive Service In Their Own Unique, Idiosyncratic, Emotional, Irrational, End-of-the-day, And Totally Human Terms. Perception Is All There Is!