"old" Is Definitely Not Cool In America.

For The Blue-collar Worker, The Driving Force Behind Change Was Factory Automation Using Programmable Machine Tools. For The Office Worker, It's Office Automation Using Computer Technology: Enterprise-resource-planning Systems, Groupware, Intranets, Extranets, Expert Systems, The Web, And E-commerce.

Even A Poor, Out-of-datecollection Reflects In Its Own Way The Values Of The People Who Created It And The Community It Serves.

Change Is Not So Much About Being The First One To Embrace A New Idea, But Being The First To Forget An Old One

Effective Listening Is A Professional Achievement-achieved Only Through Hard Work.

Without Exception, The Dominance And Coherence Of Culture Proved To Be An Essential Quality Of The Excellent Companies.