A Passion For Continual Learning, A Refined,

Leading With Character Gives The Wise Leader Clear-cut Advantages. They Are Easier To Trust And Follow; They Honor Commitments And Promises; Their Words And Behavior Match; They Are Always Engaged In And By The World; They Are Open To "reflective Backtalk": They Can Speak With Conviction Because They Believe In What They Are Saying...and Everyone Else Knows That. They Are Comfortable In Their Own Skin. They Feel At Ease In The Spotlight And They Enjoy It There. They Tend To Be More Receptive To Opportunity And Risk.

I Used To Think That Running An Organization Was Equivalent To Conducting A Symphony Orchestra. But I Don't Think That's Quite It; It's More Like Jazz. There Is More Improvisation. Someone Once Wrote That The Sound Of Surprise Is Jazz, And If There's Any One Thing That We Must Try To Get Used To In This World, It's Surprise And The Unexpected. Truly, We Are Living In World Where The Only Thing That's Constant Is Change.

Emotional Intelligence, More Than Any Other Factor, More Than I.q. Or Expertise, Accounts For 85% To 90% Of Success At Work... I.q. Is A Threshold Competence. You Need It, But It Doesn't Make You A Star. Emotional Intelligence Can.

Organizations Should Try To Find Out If Their Learning Programs Actually Work.

Create A Compelling Vision, One That Takes People To A New Place, And Then Translate That Vision Into A Reality.