Failing Organizations Are Usually Over-managed And Under-led.

You Need People Who Can Walk Their Companies Into The Future Rather Than Back Them Into The Future.

Recognize And Respect Mutual Self-interests, Then Build Creative Collaborations To Serve Them.

Emotional Intelligence, More Than Any Other Factor, More Than I.q. Or Expertise, Accounts For 85% To 90% Of Success At Work... I.q. Is A Threshold Competence. You Need It, But It Doesn't Make You A Star. Emotional Intelligence Can.

The Crucible Is A Dividing Line, A Turning Point, And Those Who Have Gone Through It Feel They Are Very Different From The Way They Were Before. Believing That They Have Been Transformed Or Have Transformed Themselves, Those Who Survive The Crucible (and Many Don't) Are More Confident, More Willing To Take Future Risks. That New Self-confidence Is Grounded In The Belief That He Or She Has Done Something Hard And Done It Well.

Manage The Dream: Create A Compelling Vision, One That Takes People To A New Place, And Then Translate That Vision Into A Reality.