Emotional Intelligence, More Than Any Other Factor,

What Makes A Good Follower? The Single Most Important Characteristic May Well Be A Willingness To Tell The Truth. In A World Of Growing Complexity Leaders Are Increasingly Dependent On Their Subordinates For Good Information, Whether The Leaders Want To Hear It Or Not. Followers Who Tell The Truth And Leaders Who Listen To It Are An Unbeatable Combination.

Don't Over-react To The Trouble Makers.

In Great Groups, The Right People Always Have The Right Job.

Leadership Is A Function Of Knowing Yourself, Having A Vision That Is Well Communicated, Building Trust Among Colleagues, And Taking Effective Action To Realize Your Own Leadership Potential.

Excellence Is A Better Teacher Than Mediocrity. The Lessons Of The Ordinary Are Everywhere. Truly Profound And Original Insights Are To Be Found Only In Studying The Exemplary.