Innovation Comes From People Who Take Joy

Monetary Rewards Are Not A Substitute For Intrinsic Motivation.

Management Of Outcomes May Not Be Any More Than A Skill. It Does Not Require Knowledge.

Two Basic Rules Of Life Are: 1) Change Is Inevitable. 2) Everybody Resists Change.

Nobody Goes To Work To Do A Bad Job.

You Can Only Elevate Individual Performance By Elevating That Of The Entire System.