A Leader Needs Enough Understanding To Fashion

If The Culture You Have Is Radically Different From An 'experiment And Take-risk' Culture, Then You Have A Big Change You Going To Have To Make - And No Little Gimmicks Are Going To Do It For You.

Analytical Tools Have Their Limitations In A Turbulent World. These Tools Work Best When Parameters Are Known, Assumptions Are Minimal, And The Future Is Not Fuzzy.

No Vision Issue Today Is Bigger Than The Question Of Efficiency Versus Some Combination Of Innovation And Customer Service.

We See, We Feel, We Change.

Changing Behavior Is Less A Matter Of Giving People Analysis To Influence Their Thoughts Than Helping Them To See A Truth To Influence Their Feelings.