You Do Not Install Knowledge.

To Manage One Must Lead. To Lead, One Must Understand The Work That He And His People Are Responsible For

The Questions Are More Important Than The Answers.

People Are Entitled To Joy In Work.

Does The Customer Invent New Product Or Service? The Customer Generates Nothing. No Customer Asked For Electric Lights. There Was Gas And Gas Mantles, Which Gave Good Light.

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.