You Can Not Hear What You Do

Mere Allocation Of Huge Sums Of Money For Quality Will Not Bring Quality.

A Leader Must Have Knowledge. A Leader Must Be Able To Teach.

To Successfully Respond To The Myriad Of Changes That Shake The World, Transformation Into A New Style Of Management Is Required. The Route To Take Is What I Call Profound Knowledge, Knowledge For Leadership Of Transformation.

Cease Dependence On Inspection To Achieve Quality. Eliminate The Need For Inspection On A Mass Basis By Building Quality Into The Product In The First Place.

...the Most Important Things We Need To Manage Can't Be Measured.