Hold Everybody Accountable? Ridiculous!

Does Experience Help? No! Not If We Are Doing The Wrong Things.

Long-term Commitment To New Learning And New Philosophy Is Required Of Any Management That Seeks Transformation. The Timid And The Fainthearted, And The People That Expect Quick Results, Are Doomed To Disappointment.

Management By Results Is Confusing Special Causes With Common Causes.

Anyone That Enjoys His Work Is A Pleasure To Work With.

Forces Of Destruction: Grades In School, Merit System, Incentive Pay, Business Plans, Quotas.