While We're All Very Dependent On Technology,

When You Are Failing, You Are Forced To Be Creative, To Dig Deep And Think, Night And Day.

Only A Few Businesses Will Succeed By Having The Lowest Price, So Most Will Need A Strategy That Includes Customer Services.

When You Lose A Customer, It Can Be Tempting To Tell Each Other, "that Customer's Not Very Sharp. They Just Made The Wrong Decision".

In China When You're One In A Million, There Are 1300 People Just Like You

Now You Have To Be A Collaborator And You Have To Bring On Governments And Convince People.