What's Measured Improves

Promotion Should Not Be More Important Than Accomplishment, Or Avoiding Instability More Important Than Taking The Right Risk.

To Satisfy The Customer Is The Mission And Purpose Of Every Business.

One Cannot Hire A Hand; The Whole Man Always Comes With It.

The World Economy Is Not Yet A Community--not Even An Economic Community...yet The Existence Of The "global Shopping Center" Is A Fact That Cannot Be Undone. The Vision Of An Economy For All Will Not Be Forgotten Again.

Organizationally What Is Required - And Evolving - Is Systems Management.