What Managers Decide To Stop Doing Is

To Satisfy The Customer Is The Mission And Purpose Of Every Business.

The Fruit Of Your Work Grows On Other People's Trees

Erroneous Assumptions Can Be Disastrous.

To Be Effective, Every Knowledge Worker, And Especially Every Executive, Therefore Needs To Dispose Of Time In Fairly Large Chunks. To Have Small Dribs And Drabs Of Time At His Disposal Will Not Be Sufficient Even If The Total Is An Impressive Number Of Hours.

Effective Organizations Put People In Jobs In Which They Can Do The Most Good. They Place People -- And Allow People To Place Themselves -- According To Their Strengths.