We Recruit For Attitude And Train For

Arriving At An Acceptance Of One's Mortality Is A Process, Not An Epiphany.

Life Is Choices, And They Are Relentless. No Sooner Have You Made One Choice Than Another Is Upon You.

Just Using A Checklist Requires [doctors] To Embrace Different Values From Ones We've Had, Like Humility, Discipline, Teamwork.

In Psychology, There's Something Called The Broken-leg Problem. A Statistical Formula May Be Highly Successful In Predicting Whether Or Not A Person Will Go To A Movie In The Next Week. But Someone Who Knows That This Person Is Laid Up With A Broken Leg Will Beat The Formula. No Formula Can Take Into Account The Infinite Range Of Such Exceptional Events.

Outsiders Tend To Be The First To Recognize The Inadequacies Of Our Social Institutions. But, Precisely Because They Are Outsiders, They Are Usually In A Poor Position To Fix Them.