We Recruit For Attitude And Train For

Better Is Possible. It Does Not Take Genius. It Takes Diligence. It Takes Moral Clarity. It Takes Ingenuity. And Above All, It Takes A Willingness To Try.

What Is Needed, However, Isn't Just That People Working Together Be Nice To Each Other. It Is Discipline. Discipline Is Hard--harder Than Trustworthiness And Skill And Perhaps Even Than Selflessness. We Are By Nature Flawed And Inconstant Creatures. We Can't Even Keep From Snacking Between Meals. We Are Not Built For Discipline. We Are Built For Novelty And Excitement, Not For Careful Attention To Detail. Discipline Is Something We Have To Work At.

In The End, People Don't View Their Life As Merely The Average Of All Its Moments-which, After All, Is Mostly Nothing Much Plus Some Sleep. For Human Beings, Life Is Meaningful Because It Is A Story. A Story Has A Sense Of A Whole, And Its Arc Is Determined By The Significant Moments, The Ones Where Something Happens. Measurements Of People's Minute-by-minute Levels Of Pleasure And Pain Miss This Fundamental Aspect Of Human Existence. A Seemingly Happy Life Maybe Empty. A Seemingly Difficult Life May Be Devoted To A Great Cause. We Have Purposes Larger Than Ourselves.

Expertise Is The Mantra Of Modern Medicine.

Good Checklists, On The Other Hand Are Precise. They Are Efficient, To The Point, And Easy To Use Even In The Most Difficult Situations. They Do Not Try To Spell Out Everything--a Checklist Cannot Fly A Plane. Instead, They Provide Reminders Of Only The Most Critical And Important Steps--the Ones That Even The Highly Skilled Professional Using Them Could Miss. Good Checklists Are, Above All, Practical.